How-to guide: Escalating transactions
Our Escalate feature lets you send transaction queries to our advisors and accountants to be reviewed. Essentially – if you’re unsure whether you can or need to claim with HMRC, all you need to do is tap a button in our app or portal and an accountant will clear it up for you.
When you might need to escalate an expense
Not all business transactions are clear-cut. Far from it in fact, which is why some cases call for expert input. Some classic grey areas for expenses include:
- Gym memberships for those who need to stay in shape for work
- Expenses related to working from home
- Business trips abroad (for example, if you tacked an extra day on to go sight-seeing)
- Travel expenses – especially those relating to ‘permanent and ‘temporary’ places of work
How to escalate an expense.
This can be done via two sections of the app.
Via Transactions
- Log into the Finmo app
- Tap the double arrow transactions button in the lower navigation or go to the Reconcile screen
3. Select a transaction and tap Escalate in the bottom right-hand corner
4. Tell us about the transaction and one of our accountants will get back to you with the relevant advice
Via Reconcile
- Log into the Finmo app
- Tap the double arrow transactions button in the lower navigation or go to the Reconcile screen
3. Select a transaction and tap Escalate in the top right-hand corner
4. Tell us about the transaction and one of our accountants will get back to you with the relevant advice
How many transactions can I escalate?
You get your first two escalations free. Then you can choose to buy 5 more at £25+VAT or purchase one of our Self Assessment plans, which include escalations. Check out our packages here: https://finmo.co.uk/pricing/